**Effective Date**: 3-July-2025  
**Last Updated**: 3-July-2025

1. INTRODUCTION

At StepUpCareerrs, we understand that your privacy is important to you. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. By using our service, you agree to the collection and use of information in accordance with this policy.

2. INFORMATION WE COLLECT

When you use our service, we collect information in several ways to provide you with the best possible experience. The information we collect falls into two main categories: information you provide directly to us and information we collect automatically.

We collect contact information such as your name and email address when you create an account with us. Additionally, we gather professional information including your job history, career objectives, and skills to help us match you with relevant opportunities. If you choose to share your LinkedIn profile or other social media accounts, we may collect relevant professional information from these platforms as well such as your work and educational history.

Our systems also automatically collect certain information about how you use our service. This includes usage data about how you interact with our platform, technical data such as your IP address, browser type, and device information, as well as analytics data that helps us understand service performance and user behavior patterns.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to provide and improve our analysis of your skills. Our skills analysis feature identifies your professional skills and competencies based on the information you provide, helping us create a comprehensive profile of your capabilities. We then use this information for job matching, connecting you with relevant career opportunities that align with your skills and stated interests.

Your information also helps us continuously improve our service by enhancing our matching algorithms and overall user experience. We use your contact information to communicate with you about relevant opportunities and important service updates.

When processing your information, we rely on different legal bases depending on the type of processing involved. For marketing communications and optional features, we rely on your explicit consent. For service improvement and analytics purposes, we rely on our legitimate business interests, always ensuring these interests are balanced against your privacy rights.

4. DATA SHARING AND DISCLOSURE

We take your privacy seriously and are committed to protecting your personal information. We do not share your information except in circumstances outlined below. Data about our systems is anonymised to protect the privacy of our users.

We also work with trusted service providers who assist us in delivering our service, such as cloud hosting providers, analytics companies, and security firms. These partners are bound by strict confidentiality agreements and are only permitted to use your information for the specific purposes we have outlined.

In certain situations, we may be required to disclose your information to comply with legal obligations, respond to lawful requests from authorities, or protect our rights and the safety of our users.

We want to be clear about what we don’t do with your information. We do not sell your personal information to third parties for their marketing purposes. We do not share your information without your consent except in the limited circumstances described above or as required by law. We also do not use your information for purposes other than those clearly stated in this policy.

5. DATA SECURITY

Protecting your personal information is a top priority for us. We implement comprehensive security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

We use industry-standard encryption to protect your data both when it’s stored on our servers and when it’s transmitted between your device and our systems. Our security protocols include regular security assessments and updates to ensure we’re using the most current protection methods available. We maintain strict access controls and authentication measures, ensuring that only authorized personnel can access your information on a need-to-know basis.

Our team regularly monitors our systems for suspicious activity and maintains detailed logs to help us identify and respond to potential threats.

6. DATA RETENTION

We retain your personal information only for as long as necessary to provide you with our services and fulfill the purposes outlined in this policy. For active accounts, we keep your information while your account remains active and you continue to use our service. If your account becomes inactive, we will retain your data for up to three years before deletion, giving you the opportunity to reactivate your account if you choose to return to our service.

Some information may be retained longer when required by law or for legitimate business purposes such as resolving disputes or enforcing our agreements. If you decide you no longer want to use our service, you can request immediate deletion of your account and associated data by contacting us directly.

7. YOUR RIGHTS

We respect your right to control your personal information. Depending on your location, you may have several rights regarding your personal data, and we are committed to helping you exercise these rights.

You have the right to access copies of your personal information and to know what data we hold about you. If any of your information is inaccurate or incomplete, you can request that we correct it. You also have the right to request that we delete your personal information, subject to certain legal limitations.

If you want to transfer your data to another service provider, you can request to receive your information in a structured, machine-readable format. You may also ask us to limit how we process your information or object to processing that is based on our legitimate interests.

If you have given us consent to process your information for specific purposes, you can withdraw that consent at any time. Please note that withdrawing consent won’t affect the lawfulness of processing that occurred before you withdrew your consent.

To exercise any of these rights, please contact us at support@stepupcareers.com, and we will respond to your request within the timeframes required by applicable law.

8. COOKIES AND TRACKING

Our website and service use cookies and similar technologies to enhance your experience and help us understand how our service is used. We use these technologies for essential service functionality that enables core features of our platform, performance analytics that help us understand how users interact with our service, storing user preferences to personalize your experience, and implementing security measures to protect against unauthorized access.

You can control your cookie preferences through your browser settings, though please note that disabling certain cookies may affect the functionality of our service.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will notify you by email or by posting a prominent notice on our service. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. CONTACT INFORMATION

If you have any questions about this Privacy Policy or our privacy practices, please don’t hesitate to contact us. You can reach our Privacy Officer at support@stepupcareers.com.

This Privacy Policy is designed to be transparent and comprehensive. We are committed to protecting your privacy and will continue to update our practices to ensure your personal information remains secure.